To make a client happy, a well-crafted phone call red carpet treatment could come in handy. It largely relies on the particular client that you’re dealing with and how significant their investment is. If a client is aware of what their investment will do to your company, they will have a lot of expectations as compared to a client who uses you to about perform a service once. It is challenging to excite the big-ticket clients because they are aware of their importance to your company. it causes a lot of stress because you will get a lot of pressure with your teammates. What are the ways in which you can entice your client who has been courted by your competitors? It is vital always to know that clients vary. Create a customized plan for the individual and make sure that every visit that they make is about them and not your company. Below are some of the tips on how you can provide red carpet treatment to clients that visit.
Make a point to know your clients before their visit. Individuality about and personalization are essential. It will be easy for you to woo them if you know more about them. If you have been in touch with the client for a while then you can be able to tell what makes them happy. If you have not had any contact with them, you can call the secretary or their personal assistant to get tips on how you can make their trip to your company worthwhile.
Provide a gift to your client. You might consider gifting them with a gift that represents your line of business and also interests the clients this is a great move. The client will keep the gift in a specific place inside their office for them to remember you every time they see it.
Hire a driver for them. A professional driver is an excellent start to any trip. Your client will acknowledge the fact that you care about about them and this will make them relax. Hiring a cab or a car for the client might not be a wise choice most importantly in cases where they cannot comprehend the local language. Hiring a professional driver for them puts them at ease, and it is a way of showing them how much their custom is vital to your company. First, learn more about the company that is in question before you decide on who hiring them. You will feel most secure when you do this because you will know that you are dealing with a professional.